Initial Setup - START HERE

When you first get into GoPhore.  There is a little bit of setup that you are going to need to do.  This will ensure that you successfully onboard onto the software.  If at any time you get confused please reach out to us so we can help you.

Tip: Learn how to get started right with the GoPhore Mobile app in Getting Started with GoPhore Mobile apps

 This article covers the following topics:

• Browsers support by GoPhore
• How to Add Drivers and Other Users
• How to Brand GoPhore to Your Company
• How to Upload Your Logo
• Next steps

Browsers supported by GoPhore

GoPhore is tested with the browsers listed below. Older browsers can still be used, but newer features may not look or work as intended. We recommend that you always use the current version of a browser. Most browsers provide an option for automatic updates.

For end-user and admin pages, the following browsers are supported on desktop:

• Mozilla Firefox: latest two versions (Highly Recommended - Get a free copy here)
• Google Chrome: latest two versions
• Microsoft Internet Explorer: latest version only

Note: Microsoft Edge is not supported

Important:  We do not support browser extensions/plugins that adds, removes, and/or modifies any features / code within the GoPhore platform.  The use of extensions and plugins is to be at your own discretion and risk.

 

How to Add Drivers and Other Users

Within GoPhore You can set different user access levels.  Thus restricting certain users to specific "Roles".

For more in-depth steps, please refer to the following articles:

How to Add Users to GoPhore

How do I Add or Edit a Driver

Step 1: Navigate to "Web / Tablet Users" in the Settings Menu.

Step 2: Click on the Create User button.

Step 3: Enter User information and set their role.

1. Type in a unique Username
2. Type in the user's email address
3. Type in a password of your choosing
4. Select the user's Role in the system
1. Accounting
2. AccountingB
3. Admin
4. Customer Service
5. Dispatcher
6. Driver
7. User
8. Yard Auditor
9. Yard Manager

Step 4: Save and supply user with credentials

Note: The role "Driver" cannot access GoPhore Web, only the mobile app.

 

 How to Brand GoPhore to Your Company

Just like buying a brand new truck you are going to want your DOT#, MC#, and Logo on the side of your tractor.  GoPhore allows you to easily maintain your brand within your software. 

Tip: See how branding your software helps increase your ability to stay in front of your customers with the proprietary Customer Service Communication Layer of GoPhore.

Gather the Following:

1.  Your Logo Image File. We recommend a jpeg file 380px wide x 110px tall. This logo will be used in multiple places (your login, Bills of lading, email updates, etc.) The program will format the uploaded logo file to fit perfectly, but by having it as close as possible will make things better.)  Here is an example:

 2. Your Company information.

• Company Name
• Address Information
• DOT & MC Numbers

3.  Company Contact Information.

• Contact Name
• Phone Number
• Email
• Website

4.  Equipment

• All information that you have on your Tractors and Trailers

Once you have all of the above information go through every page in the "Settings" Pull down of GoPhore and start entering your information.

How to Upload Your Logo

• How to Add your Company Logo to your Account

Next Steps

• The Basics: Non-OEM Carriers
• The Basics: OEM Carriers

 

 

If you have any questions, you can contact us at [e-mail] or call

760-267-9040